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One of the best options available is a cloud-hosted phone system that offers business SMS & MMS services. This feature allows you to send and receive text messages and multimedia messages from your business phone number, using any device, anywhere, anytime
Business SMS & MMS can offer many benefits for your business communication, such as:
Reach more customers: Text messaging has a 98% open rate and a 45% response rate, compared to email’s 20% open rate and 6% response rate. This means that you can reach more customers and prospects with your messages, and get more feedback and engagement from them.
Improve customer service: Text messaging is a convenient and preferred way for many customers to communicate with businesses. You can use business SMS & MMS to provide quick and personalized support, confirm appointments, send reminders, share updates, collect feedback, and more. This can improve customer satisfaction and loyalty.
Save time and money: Text messaging is a cost-effective and efficient way to communicate with your customers and team members. You can save time by sending bulk messages or automated messages to multiple recipients at once. You can also save money by reducing the need for voice calls or printed materials.
Enhance your brand image: Text messaging can help you create a professional and consistent brand image for your business. You can use your own business phone number to send and receive messages, which can increase your credibility and trustworthiness. You can also use multimedia messages to showcase your products or services in a visually appealing way.
Using business SMS & MMS with Besanz is easy and straightforward. Here are the steps you need to follow:
Choose a plan: Besanz offers four subscription plans: basic, standard, premium, and ultra. All plans include unlimited calls, e911, business hours, business phone numbers, business SMS & MMS, custom music & messages, interactive voice response (IVR), call queues & ring groups, voicemail to email, and more. You can choose the plan that suits your budget and needs.
Bring your phone number: You can keep your existing phone number or choose a new one from Besanz’s inventory of local or toll-free numbers. You can also add multiple numbers for different departments or locations.
Set up your devices: You can use any device to access Besanz’s phone solution. You can use a desk phone, a mobile phone, a tablet, or a computer. You just need to download the Besanz app or use the webphone on your browser.
Start texting: You can start sending and receiving text messages and multimedia messages from your business phone number. You can also use the Besanz app or webphone to make voice calls or video calls.
If you are looking for a smart business phone solution that offers business SMS & MMS services for your cloud-hosted phone system, look no further than Besanz.
Besanz is the best choice for businesses that want to streamline communication, improve productivity, and reduce costs.
Request a free quote today or contact us for more information.